| Network Operation and Support | 04/03/01 |
Departments who use TTUnet Network Services to design and install their local area network (LAN) also benefit from the ongoing maintenance and support of their physical network provided by TTUnet Network Services. By utilizing the available support, departmental LAN administrators are free to concentrate on delivering the file, print, database, mail, etc., services they feel is appropriate without being required to worry about fixing the "nuts and bolts" of the physical network.
Experienced support specialists and technicians are available to diagnose and repair network problems which are reported to the Network Operations Center (NOC). This service is available at no extra charge to those LANs which were designed and installed by TTUnet Network Services. Departments who need diagnosis and repair service on unsupported LANs (those not designed, installed, and maintained by TTUnet Network Services) will be charged on a time and materials basis.
TTUnet Network Services operates and maintains the campus backbone and a wide-area network serving the Panhandle / South Plains region.