Texas Tech University

E-mail Addresses

Glossary

E-mail Address - The fully qualified SMTP address to which e-mail messages are sent

TechMail Address - An e-mail address in the TTU.EDU domain (e.g., John.Doe@ttu.edu)

E-mail Mailbox - A storage area on a computing system capable of receiving Internet e-mail

TechMail Mailbox - An e-mail mailbox existing on one of the TechMail server systems

Personal TechMail Address - A TechMail address that is used by a specific individual as a personal e-mail address; mail is delivered to a mailbox owned (used exclusively) by that individual

Functional TechMail Address - A TechMail address that is used to represent an organization, department, or business function

Display Name - A display name is a friendly name that most e-mail clients show alongside the e-mail address in messages, as well as in address books

Personal TechMail Address

Number of Personal TechMail Addresses

Each qualified individual (see Ownership) will be allowed one personal TechMail address delivered to their personal mailbox.

Faculty and staff will be able to request that existing TechMail addresses become exempted, secondary personal TechMail addresses under the following conditions:

  1. The reason for the exemption request is due to a legal name change.
  2. An exemption is requested by the TTPD for reasons of personal safety.

Conformance

All personal TechMail addresses will be required to conform to the Personal Naming Guideline below.

Personal Naming Guidelines

Based on the Department of Information Resources Standards Review and Recommendations

Syntax:

  • GivenName.Surname@TTU.EDU; or
  • GivenName.ini.Surname@TTU.EDU

Given Name:

  • Maximum of 30 characters
  • Allowed characters are alphabetic upper and lower case characters without spaces
  • Periods or hyphens may be used to join multi­part names in the form that the person prefers to be addressed
  • Typically, the "First Name" supplied in Personnel or Student Records
  • Can be "Middle Name" supplied in Personnel or Student Records
  • Provision for a "Nickname" will be made (i.e. Bill instead of William)
  • In names supplied with Personnel or Student Records, hyphens will be preserved; spaces will be replaced with hyphens, and all other non-alphabetic characters deleted

Initials:

  • Maximum of 3 characters
  • Allowed characters are alphabetic upper case without spaces, hyphens, or periods
  • Use the minimum number of initials that uniquely identify the person
  • Where the combination of surname and given name is unique then no initials need be specified. If this field is used, it is normal to specify only the initials of middle name(s).

Surname:

  • Maximum of 30 characters
  • Allowed characters are alphabetic upper and lower case characters without spaces (NB Space is not allowed as it would prohibit mail reaching these users, or being sent by these users, to or from non X.400 compliant mail systems e.g., Internet)
  • Hyphens may be used to join multi­part names
  • The leading character of the first part of a hyphenated surname may be in upper case
  • The leading character of other parts may be in upper or lower case at the user's discretion
  • In names supplied with Personnel or Student Records, hyphens will be preserved; spaces will be replaced with periods, and all other non-alphabetic characters deleted

Implementation Note:

  1. An application - the eRaider Account Manager - has been provided for each student and employee to maintain Online Directory Information and obtain other services. In the example below, a nickname has been provided by the requestor prior to selecting from a list of possible TechMail addresses.
  2. Items in the list which conflict with previously assigned TechMail addresses would either not appear, or be visually indicated (i.e. grayed out, asterisk, etc.)
Example Name: William "Bill" David Doe
Format TechMail Address Directory Listing
FirstName.LastName@TTU.EDU William.Doe@TTU.EDU
Catherine.Smith@TTU.EDU
Doe, William
Smith, Catherine
MiddleName.LastName@TTU.EDU David.Doe@TTU.EDU
Anne.Smith@TTU.EDU
Doe, David
Smith, Anne
NickName.LastName@TTU.EDU Bill.Doe@TTU.EDU
Cathy.Smith@TTU.EDU
Doe, Bill
Smith, Cathy
FirstName.MI.LastName@TTU.EDU William.D.Doe@TTU.EDU
Catherine.A.Smith@TTU.EDU
Doe, William D
Smith, Catherine A
NickName.MI.LastName@TTU.EDU Bill.D.Doe@TTU.EDU
Cathy.A.Smith@TTU.EDU
Doe, Bill D
Smith, Cathy A

Delivery Locations

Messages sent to personal TechMail addresses will be delivered to the appropriate TechMail mailbox. The delivery location for every TechMail address must be unique.

Ownership

TTU & TTUHSC faculty, staff, students, & retirees whose biographical records are supplied from Personnel Records, Student Records, or other approved sources.

Lifetime

After the owner's biographical record ceases to be supplied from above sources the eRaider Account Manager will automatically disable access to TechMail. Individual's should make plans to transfer their e-mail to another location prior to graduation or last day of employment.

Management

End-user TechMail address requests and modifications are possible via an online application, the eRaider Account Manager at http://eraider.ttu.edu. Telecommunications will also manage TechMail address information directly. Authentication for online applications will require an eRaider account.

Functional TechMail Addresses

Functional Guidelines

Functional addresses will be displayed in the TechMail global address list (GAL). Each department must establish and follow a consistent naming and addressing scheme to group their entries in the GAL and to clearly associate each entry with their department.

Each entry consists of an email address and an associated display name, which must be basic permutations of each other and must clearly identify the organization, department, and function.

EXAMPLES
EMAIL ADDRESS DISPLAY NAME
dept.function@TTU.EDU Department - Function
lib.reference@ttu.edu Libraries - Reference
lib.ref.staff@ttu.edu Libraries - Reference Staff

Functional Addresses

Syntax: dept.function@TTU.EDU

  • Maximum of 64 characters plus "@TTU.EDU"
  • Allowed characters are alphabetic upper and lower case characters and numeric characters without whitespace – space, tab, NB space
  • Periods or hyphens may be used to join multipart names
  • All functional TechMail addresses must begin with an alphabetic character

Delivery Locations

Functional TechMail addresses will be delivered to systems within the TTU.EDU domain only.

Ownership

Functional TechMail addresses will be owned by TTU employees whose biographical records are supplied from Personnel Records. The owner of record will be the individuals who are so designated in TechMail systems, which may be changed by Network Site Coordinators.

Lifetime

Annual renewal notices will be sent to the functional mailbox itself and, if possible, its owners and/or NSC's via email. Functional mailboxes that are not renewed during the specified renewal period will be deleted. Once deleted, contents will not be recoverable.

Management

Departmental administration by Network Site Coordinators at https://www.net.ttu.edu/netforms/nsc/mailboxrequest.aspx via a functional mailbox request form.

 

Telecommunications

  • Address

    Texas Tech University, 2500 Broadway, Lubbock, TX 79409
  • Phone

    806.742.8000