If you have a critical issue or outage, please call 806-742-4858 (press 2 if no answer).
For non-critical issues, please call IT Help Central at 806-742-4357 or submit an
on-line assistance request.
FastTrack Work Order – for ordering installation of approved Texas Tech network outlets and cabling
Network Project Request – request custom configurations, fiber optic installations, conference room installations, and special-purpose network projects
SSL Certificate Services - for web administrators requiring SSL encryption of data transmission between client and server
Client Certificate Services - for email signing and encryption; signing of contracts
Internal Document Signing Certificate Services - for document signing; intended for internal, University use, only
Network Site Coordinator Appointment – manage your organization's NSC's
These forms require NSC permissions:
Firewall Exception – request an exception be made through the network firewall
Functional TechMail Address – request a functional mailbox or distribution list for a department or organizational group
Network Registration Assistance – request assistance registering a network device
New Load Balanced Service – for network load balance service changes
Port Configuration – request activation of a port or change to an existing port
Static DNS Hostname Removal – request that an existing TTU.EDU DNS hostname (A record) be removed from the DNS system
SMTP Relay – request permissions for websites and applications to relay email through TechMail
Web Site Name – request new website names or changes to existing website names; including deletions.
Configuration Change – request minor changes to exisiting installations that don't fall into any other category
TTUnet NSC Announcement Subscription – subscribe to receive official notification of scheduled maintenance and unscheduled outages
Bandwidth Usage Statistics - view stats about current network utilization
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